Shipping Information
We want getting your Diveluma Pro™ to be as simple as possible.
All orders are shipped with free shipping.
Order Processing
Orders are typically processed within:
1–3 business days
Once your order has been processed and shipped, you will receive tracking information by email.
U.S. Delivery
Estimated delivery time within the United States:
8–15 business days
Please note that delivery estimates begin after order processing and are estimates rather than guaranteed delivery dates.
Tracking
Tracking information is provided for all shipped orders.
Once your order has been dispatched, you will receive an email containing your tracking information so you can follow your package.
If you do not see the email, please check your spam, junk, or promotions folder.
International Shipping
We ship to customers worldwide.
International delivery times may vary depending on the destination, local carrier, customs processing, weather, and other circumstances outside our control.
Delivery Delays
While we work to get every order to you as quickly as possible, delivery times can occasionally be affected by:
- Carrier delays
- Severe weather
- Customs processing
- High-volume shipping periods
- Incorrect or incomplete shipping information
- Other circumstances outside our control
If your tracking information has not updated for an extended period or your package appears to be experiencing an issue, please contact our support team with your order number.
Incorrect Shipping Information
Please carefully check your shipping information before completing your purchase.
If you realize that an incorrect address was entered, contact us as soon as possible. We will do our best to assist, but once an order has been processed or shipped, changes may not always be possible.
Need Help?
If you have a question about your order or delivery, please contact our support team.
We're available Monday–Friday, 8:00 AM–8:00 PM EST.
Free Shipping • Tracking Included • Worldwide Support