Diveluma / Product support
Your underwater perspective, explained.
Get to know the Diveluma Pro™ Underwater Camera Mask: recording, viewing, fit and what to check before your next trip.
Explore the camera mask
Recording & viewing
What video resolution does Diveluma Pro™ record?
Diveluma Pro™ records 1080P first-person video using the camera positioned above the mask.
How long can the underwater camera mask record?
The listed recording duration is 2 hours (120 minutes). Refer to the included instruction manual for operating conditions.
Can I watch recordings on the built-in display?
The built-in display provides auxiliary status/image information. It does not support video playback. Recordings are viewed in the mobile app.
What can I do with the Wi-Fi mobile app?
The listed app functions include real-time preview and viewing recorded videos. Contact Diveluma support to confirm phone compatibility and connection requirements before purchase.
Before entering the water
Know your equipment.
Review the included manual, check your fit and confirm the operating limits before use. The waterproof specification describes the product; it does not replace activity-specific training.
What is the specified waterproof depth?
The listed waterproof depth is 15 metres (approximately 49 feet). Follow the included manual and do not exceed the specified operating limits.
What are the lens and face-seal materials?
The camera mask has tempered-glass lenses and a soft silicone face seal. Contact support if you need help assessing fit before purchase.
Are anti-fog lenses standard?
Customizable anti-fog lens configurations are available on request. Please confirm the configuration with support before ordering.
Choosing & ordering
Which colors are available?
The standard camera-mask colors are Ocean Blue and Reef Yellow. See the product page for current options and availability.
What comes in the retail package?
The retail package list specifies one mask, one packaging box and one instruction manual per mask. Please contact support to confirm whether a data cable or accessory bag is included with your order.
Where can I find shipping and return details?
See our shipping policy for processing and delivery estimates, and our return and refund policy for eligibility and request instructions.
A question about your next adventure?
For product configuration, compatibility or order assistance, contact Diveluma at info@diveluma.com.
Contact Diveluma support